Terms and conditions

Welcome to EvaSlim! We offer exclusive deals and unique products. By using our website and services, you agree to these terms and conditions. Please read them carefully before placing an order.

1. Company information

  • Company name: EvaSlim
  • Chamber of Commerce number:  96495251
  • Visiting address:   De Windturbine 7, 3815KP Amersfoort, The Netherlands
  • Email :  Contact us

2. Scope

These terms apply to all offers, orders, and agreements between the customer and EvaSlim. By placing an order, you agree to these terms.

3. Product information and prices

  • All prices on our website include VAT and other additional costs, unless otherwise stated.
  • We strive to display the products as accurately as possible, but colors and dimensions may vary slightly.
  • EvaSlim reserves the right to change prices and product information without prior notice.

4. Ordering process and payment

  • Orders can be placed via our website.
  • During checkout, it will be clearly indicated which payment methods are available.
  • All payments must be made immediately. EvaSlim reserves the right to cancel orders in the event of payment issues.

5. Delivery and shipping

  • Processing time: 1 to 3 business days (Monday to Saturday).
  • Delivery time: 5 to 9 business days after processing.
  • Shipping costs: Free shipping within the Netherlands and Belgium.
  • Courier services: DHL, UPS, FedEx.
  • EvaSlim is not responsible for delays caused by carriers.

6. Right of withdrawal and returns

You have the right to cancel your order within 14 days without giving any reason. We also offer a 30-day return policy. for dissatisfied customers.

Return Policy

  • The product must be unused and in its original packaging.
  • Proof of purchase is required.

Return procedure

  1. Please submit a return request via Contact us.
  2. You will receive a return label and instructions.
  3. Please return the product to:  EVA BV - De Windturbine 7, 3815KP Amersfoort, Netherlands
  4. After receipt and approval, the amount will be refunded within 10 business days .

7. Complaints procedure

If you have any complaints, you can contact us at:

  • Email: Contact us
  • Address:   De Windturbine 7, 3815KP Amersfoort

We aim to respond within two business days and offer an appropriate solution within five. If you are not satisfied, you can submit your complaint via the European ODR platform : https://ec.europa.eu/consumers/odr

8. Privacy and data protection

We respect your privacy and process your data in accordance with GDPR legislation. Read our privacy policy for more information.

9. Liability

  • EvaSlim is not liable for damage caused by incorrect use of the products.
  • We are not responsible for delays or errors by third-party carriers.
  • Under no circumstances will our liability exceed the purchase price of the product.

10. Changes to the general terms and conditions

EvaSlim reserves the right to change these terms and conditions at any time. The latest version is always available on our website.

Do you have any questions? Contact us at Contact us.

💜 EvaSlim – Always the best deals, with the best service!