Privacy Policy
This Privacy Policy describes how EvaSlim (the “Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit our website, use our services, make a purchase from EvaSlim (the “Site”) or otherwise interact with us in relation to the Site (collectively, the “Services”). In this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a website visitor or another person from whom we have collected information in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, change the “Last updated” date, and take any other steps required under applicable law.
How we collect and use your personal data
To be able to provide the Services, we collect personal data about you from various sources, as described below. The information we collect and use depends on how you interact with us.
In addition to the specific purposes listed below, we may use the information we collect about you to communicate with you, provide or improve the services, comply with applicable legal obligations, enforce applicable terms of service, and to protect or defend the services, our rights, and the rights of our users or others.
What personal data we collect
The types of personal data we collect about you depend on your interactions with our website and your use of our Services. When we use the term “personal data”, we mean information that identifies, relates to, describes, or can be linked to you. The sections below describe the categories and specific types of personal data we collect.
Information we collect directly from you
Information you provide to us directly through our services may include:
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Contact details, including name, address, phone number and email address.
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Order information , including name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information , including username, password, security questions, and other information used to secure your account.
- Purchase data, including the items you view, add to your cart, save to your account, such as loyalty points, reviews, recommendations or gift cards, or purchases you make.
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- Loyalty points / product reviews / recommendations / gift cards
- Customer service information, including information you share with us in communications, such as when you send a message through the Services.
Some features of the services require you to provide us with specific information about yourself directly. You may choose not to provide this information, but if you do, you may not be able to use or access these features.
Information we collect about your use
We may also automatically collect specific information about your interaction with the Services ( “Usage Data” ). For this purpose, we may use cookies, pixels and similar technologies (“ Cookies ”). Usage data may include information about how you access and use our website and your account, including device information, browser information, network connection information, your IP address, and other information about your interaction with the Services.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who collect data on our behalf, such as:
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Companies that support our website and services, such as Shopify.
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Our payment processors, who collect payment information (e.g. bank account, credit or debit card details, billing address) to process your payment, fulfill your orders and deliver the products or services you request, so that we can perform the contract we have with you.
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When you visit our website, open or click on our emails, or interact with our Services or ads, we or third parties we work with may automatically collect certain information through online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries and cookies.
All information we obtain from third parties is handled in accordance with this Privacy Policy. Please also see the section below, Third-party websites and links .
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How we use your personal data
- Provide products and services. We use your personal information to provide you with the Services in accordance with the agreement we have with you, including processing your payments, fulfilling your orders, sending items, managing your account, purchases, returns, exchanges or other transactions, setting up, administering and maintaining your account, arranging shipping, facilitating returns and exchanges, and providing other features and functionality related to your account. We may also enhance your shopping experience by allowing Shopify to link your account to other Shopify services you may wish to use. In that case, Shopify will process your information as set out in the Privacy Policy and the Consumer Privacy Policy.
- Marketing and advertising. We may use your personal data for marketing and advertising purposes, such as sending you marketing, promotional and advertising messages by email, text message or post, and to show you ads for products or services. This may include using your personal data to better tailor the Services and advertising on our website and other websites. If you are a resident of the EEA, the legal basis for this processing is our legitimate interest in selling our products pursuant to Article 6(1)(f) of the GDPR.
- Security and fraud prevention. We use your personal information to detect, investigate or take action against potentially fraudulent, illegal or harmful activity. If you choose to use the Services and register an account, you are responsible for keeping your login information secure. We strongly recommend that you do not share your username, password or other access information with anyone. If you suspect that your account has been compromised, you can contact us immediately. If you live in the EEA, the legal basis for this processing is our legitimate interest in keeping our website secure for you and other customers, pursuant to Article 6(1)(f) of the GDPR.
- Communication and service improvement. We use your personal data to provide you with customer service and improve our services. We do this based on our legitimate interest in communicating with you, providing you with efficient services and maintaining our business relationship with you, in accordance with Article 6 (1) (f) GDPR.
Cookies
Like many websites, we use cookies on our Site. Specific information about the cookies we use in connection with supporting our store through Shopify can be found at https://www.shopify.com/legal/cookies . We use cookies to support and enhance our website and Services (including remembering your actions and preferences), for analytics, and to better understand user interactions with the Services (based on our legitimate interest in operating, improving and optimizing the Services). We may also allow third parties and service providers to use cookies on our website to better tailor services, products and advertising on our website and other websites.
Most browsers accept cookies automatically by default, but you can configure your browser to remove or reject cookies through your browser settings. Please note that removing or blocking cookies may negatively affect your user experience and may cause some Services, including certain features and general functionality, to not work properly or to be unavailable. Furthermore, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How we disclose personal data
Under certain circumstances, we may share your personal data with third parties in order to fulfill contracts, for legitimate purposes, and for other reasons as described in this Privacy Policy. These situations may include:
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To suppliers or other third parties that provide services on our behalf (such as IT management, payment processing, data analysis, customer service, cloud storage, order fulfillment, and shipping).
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To business and marketing partners to provide services and display ads. Our business and marketing partners use your data in accordance with their own privacy policies.
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When you instruct, request or otherwise authorize us to disclose certain information to third parties, for example to deliver products to you or through the use of social media widgets or login integrations, with your consent.
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To our affiliates or otherwise within our group of companies, based on our legitimate interest in running a successful business.
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In connection with a corporate transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.
We disclose the following categories of personal data and sensitive personal data about users for the purposes set out above in “How we collect and use your personal data” and “How we disclose personal data”:
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We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal data in order to carry out advertising and marketing activities as described below.
User-generated content
The Services may offer the ability to post product reviews and other user-generated content. If you choose to post user-generated content in a public area of the Services, that content will be publicly accessible.
We have no control over who has access to the information you share with others, and we cannot guarantee that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of information you disclose, nor for the accuracy, use, or misuse of information you disclose to or receive from third parties.
Third-party websites and links
Our website may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, it is important that you read their privacy and security policies and any other terms. We make no guarantees and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found there. Information you provide in public or semi-public areas, including information you share on third-party social networks, may also be visible to other users of the Services and/or users of those external platforms, without limiting their use by us or third parties. The inclusion of such links on our website does not imply any endorsement of the content on those platforms or of their owners or operators, unless specifically stated in the Services.
Children’s data
The Services are not intended for use by children, and we do not knowingly collect personal data from children. If you are a parent or guardian of a child who has provided us with personal data, you may contact us using the contact information below to request that it be deleted.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal data of individuals under 16 years of age.
Security and storage of your data
Please note that no security system is perfect or impenetrable, and we cannot guarantee “perfect security”. Furthermore, information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to send sensitive or confidential information to us.
How long we keep your personal data depends on several factors, including whether we need the information to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your rights
Depending on where you live, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute and may only apply in certain circumstances. In some cases, we may refuse your request to the extent permitted by law.
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Right of access / right to information : You may have the right to request access to the personal data we hold about you, including details of how we use and share your data.
Right to erasure : You may have the right to request that we delete the personal data we hold about you.
Right to rectification : You may have the right to ask us to correct any inaccurate personal information we hold about you.
Right to data portability : Under certain circumstances and with certain exceptions, you may have the right to receive a copy of the personal data we hold about you and to request that we transfer it to a third party.
Right to object to sale, sharing or targeted advertising : You may have the right to request that we do not “sell” or “share” your personal data, or to object to the processing of your personal data for purposes considered “targeted advertising” as defined under applicable privacy laws. Please note that if you visit our website while the Global Privacy Control option is enabled, we will automatically treat this as a request to opt out of “sales” or “sharing” of information for the device and browser you use to access the website, depending on where you are located.
Restriction of processing : You may have the right to request that we stop or restrict the processing of your personal data.
Withdrawal of consent : Where we rely on your consent to process personal data, you may have the right to withdraw this consent.
Klager : You may have the right to appeal our decision if we do not grant your request. You can do so by replying directly to our denial.
Managing communication preferences : We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option in the emails we send. If you opt out, we may still send you non-promotional emails, such as emails about your account or orders.
You can exercise these rights through the options provided on our website, or by contacting us using the contact information below.
We will not discriminate against you for exercising your rights. We may require certain information from you, such as your email address or account details, to verify your identity before we primarily respond to your request. In accordance with applicable law, you may also appoint an authorized agent to submit requests on your behalf to exercise your rights. Before we process a request from an authorized agent, we will require proof of their authority to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request within a reasonable time, as required by applicable law.
Complaints
If you have any complaints about how we handle your personal data, you can contact us using the contact details below. If you are not satisfied with our response to your complaint, you may, depending on where you live, have the right to appeal our decision by contacting us again using the contact details below, or to lodge a complaint with your local data protection authority. For the EEA, you can find a list of competent data protection authorities here.
International users
Please note that we may transfer, store, and process your personal data outside your country of residence. Your personal data will also be processed by staff, third-party service providers, and partners in these countries.
When we transfer your personal data outside Europe, we use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authorities, unless the data is transferred to a country that provides an adequate level of protection.
Contact
If you have any questions about our Privacy Policy or this Privacy Notice, or if you would like to exercise any of your rights, you can contact us at Contact us or write to us at De Windturbine 7, Amersfoort, 3815 KP, NL.
In accordance with applicable data protection laws, and unless otherwise expressly stated, we are the controller of your personal data.